At The Utilities Group, we believe that the era of unregulated third-party energy intermediaries is drawing to a close. The landscape is changing, and both government and regulators have made it clear: oversight by Ofgem isn’t just likely, it’s on the near horizon.
For years, we’ve seen the disruption caused by a lack of regulation—opaque fees, unclear terms, and inconsistent service levels have too often left businesses in the dark. Our clients, ranging from agile SMEs to large-scale organisations, deserve a broker who champions openness and acts in their best interest, especially as the energy market becomes more complex.
New rules are set to reshape the market, introducing a robust framework that will hold all intermediaries, including brokers and online platforms, to the highest standards. Greater transparency in commissions, pricing, and service will become the expectation, aligning with our long-standing commitment to fair, straightforward advice.
At The Utilities Group, we view these developments as a positive shift. We have always advocated for a broker market built on trust, accountability, and putting customers first. As Ofgem moves toward a unified authorisation regime, we’re prepared to help our clients navigate the changes—maximising value, minimising risk, and bringing clarity where it’s needed most.
This is more than compliance; it’s an opportunity for responsible brokers to step forward and deliver for clients in a world where energy decisions are increasingly vital. Those who prosper will do so by embracing transparency and adapting early—values that are the foundation of our work.
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